Privacy Policy

We may collect the following types of information:a. Personal Information

• Contact Information: Name, email address, phone number, mailing address.
• Health-Related Information: Information provided during cognitive assessments, therapy sessions, or consultations (e.g., medical history, cognitive performance data, or behavioral information), with your explicit consent.
• Account Information: Username, password, or other identifiers when you create an account on our website or client portal.
• Payment Information: Billing details, such as credit card information or other payment methods, processed through secure third-party payment processors.

b. Non-Personal Information

• Usage Data: Information about how you interact with our website or Services, such as IP address, browser type, pages visited, and time spent on our site.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings.

c. Information from Third Parties

• We may receive information from third parties, such as healthcare providers or partners, with your consent or as permitted by law.

2. How We Use Your Information

We use your information to:

• Provide and improve our cognitive development services, including assessments, therapy, and personalized programs.
• Communicate with you, respond to inquiries, and send appointment reminders or updates about our Services.
• Process payments and manage billing.
• Analyze usage trends to enhance our website and Services.
• Comply with legal obligations or protect the rights, safety, and security of Brain Builders, our clients, or others.
• Send marketing or promotional materials, where permitted and with your consent (you may opt out at any time).

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information in the following cases:

• Service Providers: With trusted third-party vendors (e.g., payment processors, IT providers, or analytics services) who assist us in delivering our Services, bound by confidentiality agreements.
• Healthcare Partners: With your consent, we may share health-related information with authorized healthcare providers or institutions for treatment or referral purposes.
• Legal Requirements: When required by law, such as in response to a court order, subpoena, or to comply with regulatory obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a successor entity.

4. Your Choices and Rights

You have the following rights regarding your personal information, subject to applicable laws:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal or contractual obligations.
• Opt-Out: Opt out of marketing communications by clicking “unsubscribe” in emails or contacting us.
• Cookies: Manage cookie preferences through your browser settings.